Hi Felicia, Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused. I see that you are facing issues with the touchpad drivers after the upgrade. Dell Latitude D620 ATG Driver Download. Dell Latitude D620 ATG TouchPad Driver. ATG Windows Vista (x86 & x64) Driver, Dell Latitude D620 ATG Windows 7. Download Dell Latitude D620 Keyboard Mouse Touchpad Driver Absolutely Free! Drivers For Free software scans your computer for missing and outdated drivers. With free account activation and minimal restrictions on the number of downloads, you can download these drivers absolutely free in minutes. Please answer the below questions to assist you better. Are you getting any error message? Follow the below methods and check if it helps. Method 1: I would suggest you to uninstall and reinstall the touchpad drivers and check if it helps. Follow these steps for the same. • Press “Windows Key + X” from the keyboard. • Type “Device Manager” without quotes in the search box and hit enter. • Right click on the touchpad drivers and select “Uninstall”. • Then Install the latest drivers from the manufacturer website. If the issue still persists then follow the below method Method 2: I suggest you to uninstall and reinstall the touchpad drivers in compatibility mode and check if it helps. Compatibility mode Follow the steps below on how to install driver in compatibility mode: 1. Download the driver from the manufacturer’s website and save it on your local disk. 2. Right click on the setup file of the driver and select “ Properties”. 3. Select “ Compatibility” Tab. 4. Place a check mark next to “ Run this program in Compatibility mode” and select operating system from the drop down list. 5. Let the driver install and then check the functionality. Also refer the below link and check if it helps, Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you. Thank You Anup karkal.
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September 2018
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